Thank you for choosing Tools Helper. We strive to provide high-quality digital products. Please read our return and refund policy carefully.
1. Digital Products
Our digital products include [list types of digital products, e.g., software, e-books, . Due to the nature of these products, all sales are final.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- Technical Issues: If you experience technical problems that prevent you from accessing or using the product, please contact our support team within 14 days of purchase.
- Product Not as Described: If the product does not match its description on our website, you may request a refund within 14 days of purchase.
3. How to Request a Refund
To initiate a refund request:
- Contact our customer support team at lookhelper@gmail.com.
- Provide your order number and a detailed explanation of the issue.
- Attach any relevant documentation or screenshots.
4. Processing Refunds
REFUND WOULD BE PROCESSED IN 5 BUSINESS DAYS.
5. Exclusions
The following items are not eligible for refunds:
- Products that have been downloaded or accessed.
- Purchases made over 14 days prior to the refund request.
- Products purchased during promotional sales or special offers.
6. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on our website.
7. Contact Us
For any questions regarding this policy, please contact us at lookhelper@gmail.com. Feel free to customize any sections further or add specific details about your products!